Thank you for contacting us.
We would like to ask if you could please follow the instructions below on how to download and install TeamViewer:
1. Download the software TeamViewer from by click on here
2. Run the downloaded TeamViewer installer file from your Download files.
3. In the following window, please click on ‘Run Only’ in the first panel and ‘personal/non-commercial use). Do NOT install the TeamViewer software. Click on ‘Accept – run’.
4. In the following window, you will see the TeamViewer software where a ‘Remote Control’ tab is shown. If you are connected to the internet, you will see a code in the ‘Your ID’ field and a password in the ‘Password’ field.
Please do contact us if you require further assistance.