This error normally occurs if you are either:
1. Entering your unlock code or name incorrectly or
2. Have installed the wrong
3 .Our unlock code information is "case sensitive", meaning that you have to enter it as it was emailed to you.
Article ID: 241, Created: 10/14/2012 at 7:28 PM, Modified: 10/14/2012 at 7:28 PM