QuickFile shows up in the "Inactive application"

The most likely cause of the problem is the wrong version of QuickFile being installed. We have found that this error occurs if you install the 64 Bit version of QuickFile with the 32 bit version of Outlook (or vice versa).

Follow the exact steps below to load the right version of the software:

Check for the version of outlook installed:

Outlook 2010:
 *Open Outlook
 *Click on the "File" Tab
 *Click on "Help" > Check the information shown on the "About Microsoft Outlook" Section

Outlook Office 365/2019/2016/2013:
 *Open Outlook
 *Click on the "File" Tab
 *Click on "Office Account" > Click on the "About Outlook" Button to check for your version.

Follow the instructions below once you have determined the right version of Outlook Installed on your computer: 

  1. Uninstall QuickFile from your PC.
  2. Download the latest version
    • Please click on the appropriate link below to download the software:
      • 32 Bit:
      • 64 Bit:
  3. Install the downloaded version on your computer